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How to use Secure Remote Send in DropCopy

Secure Remote Send lets you send a file to anyone, anywhere, over the internet, even when you are not on the same Wi-Fi. There is nothing to set up: no accounts, no router settings. You send, DropCopy gives you a link, and the other person opens it in their web browser.

Sending from an iPhone or iPad

  1. Open DropCopy and pick the photos or files you want to send.
  2. In the list of destinations, tap the shield icon labeled Secure Remote Send.
  3. DropCopy encrypts and uploads the file, then shows a link and a QR code.
  4. Share the link in Messages, Mail or any other app, or let the other person scan the QR code with their phone's camera.

Sending from a Mac

  1. Drop the file on DropCopy.
  2. Choose Secure Remote Send.
  3. A window opens with a QR code and a link. Copy the link and send it however you like, or let the other person scan the QR code.

Receiving a file

The person you sent it to opens the link in any web browser, on a Mac, PC, phone or tablet, and downloads the file. They don't need DropCopy, and they don't need an account.

Good to know: links expire after 30 minutes. Send the link soon after you create it, and ask the other person to download the file right away.

Is it private?

Yes. The file is encrypted on your device before it leaves. The key that unlocks it is in the part of the link after the "#", and web browsers never send that part to our server. So the server only ever stores scrambled data, and we cannot read your files. After 30 minutes the link expires.

What does it cost?

You get 5 free transfers, then Secure Remote Send costs $0.99 a month. Sending between your own devices on the same network stays free, as it always has.

Troubleshooting

On a Mac, I don't see Secure Remote Send.

On an iPhone or iPad, I don't see Secure Remote Send in the destinations.

The link says it has expired.

Frequently asked questions

Does the person I'm sending to need DropCopy?

No. They open the link in any web browser, on any computer or phone, and download the file. They don't need DropCopy or an account.

Can you see my files?

No. DropCopy encrypts the file on your device before it leaves. The key that unlocks it is in the part of the link after the "#", and browsers never send that part to our server, so we only ever hold encrypted data.

How long does a Secure Remote Send link last?

30 minutes. After that the link stops working. If it has expired, just send the file again to get a fresh link.

How much does Secure Remote Send cost?

You get 5 free transfers, then it costs $0.99 a month. Sending between your own devices on the same network is still free.

Why don't I see Secure Remote Send on my Mac?

Secure Remote Send is only in the Mac App Store version of DropCopy. If you downloaded DropCopy from our website, install it from the Mac App Store. Then open DropCopy Prefs, go to the Network tab, and make sure "enable remote send" is ticked.

Still stuck?

Email us at support@10base-t.com and tell us which device you are sending from and what you see. You can also browse the DropCopy FAQ.

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DropCopy moves files, text and clipboard contents between your Apple devices, with Secure Remote Send for anyone else. ← Back to DropCopy