support forum

You can often find solutions to common problems by first checking our Frequently Asked Questions.
If that doesn't help, please post your issue below or contact us directly and we'll try to help out.

Avatar

Please consider registering
guest

sp_LogInOut Log In sp_MemberList Members

Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

The forums are currently locked and only available for read only access
This topic is locked This forum is locked
sp_Feed Topic RSS sp_TopicIcon
Scanner not finding my iPhone/iPad
October 14, 2016
3:56 am
Avatar
Admin
Forum Posts: 347
Member Since:
April 23, 2008
sp_UserOfflineSmall Offline

Any network scanner can only detect active devices.  If one or more of your devices has not accessed the wifi network in the past half hour or so it will not appear on network scans. Many modern ip devices (including iPhones and iPads) shut down their network connections when there is no data being transferred to preserve battery power. 

Try this: access a web page on the iPhone/iPad that is not showing up in your scan - make sure it is using the wifi network and not the cell data network!  Then run IP Scanner afterwards. It should show up, although it may appear as 'unidentified device' if the iPad does not broadcast it's specific identify. 

Also, make sure in the prefs that you have 'show hidden' turned on.

http://10base-t.com/faq-and-he.....q/#ezfaq_5

This topic is locked This forum is locked
Forum Timezone: UTC -5

Most Users Ever Online: 349

Currently Online:
3 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Spudboy: 10

lamboom: 8

Timothy: 7

OmarKN: 6

mustbjones: 6

sparky: 6

Member Stats:

Guest Posters: 184

Members: 99

Moderators: 1

Admins: 2

Forum Stats:

Groups: 2

Forums: 7

Topics: 209

Posts: 693

Moderators: admin: 1