You can often find solutions to common problems by first checking our Frequently Asked Questions.
If that doesn't help, please post your issue below or contact us directly and we’ll try to help out.
Please help me. I just downloaded DropCopy…but I don't know how to add a friend who lives in another state. On the FAQ, a guy asked if he could send a file to his computer across states, and they answered yes…but I didn't understand their answer. What exactly am I suppose to do? Do I go to Tools>Add New Manual Destination? And then what? Do I put in my friend's info?
DropCopy is not really designed to send data across the internet – it is for sending files on a local network. It can work across the internet under certain circumstances in which router are configured a certain way but it is not something we can advise on or support as there are simply too many variables. We include that feature only for folks who are already very network savvy. Sorry!
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