support forum

You can often find solutions to common problems by first checking our Frequently Asked Questions.
If that doesn't help, please post your issue below or contact us directly and we'll try to help out.

Avatar

Please consider registering
guest

sp_LogInOut Log In sp_Registration Register sp_MemberList Members

Register | Lost password?
Advanced Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

sp_Feed Topic RSS sp_TopicIcon
DropCopy renaming pages documents file extension
January 2, 2014
9:11 pm
Avatar
Bob
Guest
Guests

I'm running DropCopy on a MBP with Mavericks OS X 10.9.1 and on an iPad mini ios7.0.4. When I attempt to send an updated Pages document that has an extension of .pages on my MBP to my iPad by dropping the updated document on the DropCopy app running on the MBP, the file received on the iPad has had it's file extension modified with the addition of an underscore character and a sequence number. The number increases for each attempt at updating the pages file. The first time a Pages file is dropped its extension remains as .pages, but the next time it will be modified to .pages_1 and the number increases each drop. This does not occur for PDF files. The Pages App on the iPad will not recognize the modified extension with the result that the operation is useless.
Help please!
Thank You,
Bob

January 3, 2014
11:19 am
Avatar
Admin
Forum Posts: 353
Member Since:
April 23, 2008
sp_UserOfflineSmall Offline

if it is adding a number it is because a file with that name already exists. This is by design so files do not get overwritten. However, you are correct that the number should go before the file suffix, so that the file type can still be determined. We will make that change and publish an updated version 4.90.

January 3, 2014
3:02 pm
Avatar
Bob
Guest
Guests

Thank You for your response. I need to point out that I am deleting the file in DropCopy each time. So the file does not exist on the target device before the transfer is attempted, yet it appends the “_#” regardless! I’ve tried stopping DropCopy from running as an App on the target device as well as the MBP yet it continues to have knowledge that the file has been transferred prior to the current attempt. Some how it is remembering that the file was transferred even though it has been deleted. This occurs regardless of saving the file in the Pages app, or deleting it before any attempt to open it occurs. Therefore I believe you have two different problems which is exacerbating the situation. Once a file is deleted, knowledge of it should be removed from the App. The App looks like it could be a great help, I am looking forward to your improved version.
Thanks for your help,
Best Regards,
Bob

Forum Timezone: UTC -5

Most Users Ever Online: 349

Currently Online:
1 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Spudboy: 10

lamboom: 8

Timothy: 7

sparky: 6

OmarKN: 6

mustbjones: 6

Member Stats:

Guest Posters: 184

Members: 105

Moderators: 0

Admins: 1

Forum Stats:

Groups: 2

Forums: 7

Topics: 214

Posts: 702