Support Forum | 10base-t interactive

Gretchen on Only ONE machine is flaking out.

Thu, 26 Aug 2010 14:05:48 +0000

Hi, I’ve also used DropCopy for years, and only one Mac, a 15” MacBook Pro just prior to the unibody model, is flaking out. When I restart the Mac or quit and restart DropCopy it recognizes all the other currently running machines with DropCopy, but only for awhile. Then it shows no other destinations, and “Rescan for Destinations” does no good. My iPhone DropCopy is happy, as is the Touch, the other more recent MacBook Pro is happy, and the iMac is happy. I’ve reinstalled it a few times, and looked for but couldn’t find any preference files to trash.

We use an Airport Extreme that also has on the same extended network, and Airport Express, a Time Capsule, and Apple TV (which is usually in sleep mode).

Any suggestions?

10base-t interactive on Word docs are zipped when emailed from DropCopy

Wed, 18 Aug 2010 12:36:37 +0000

that's true, and can be considered a bug. We'll create make it an option to zip the file or not when sharing it (in our initial implementation, most users were sending these documents to a computer and appreciated having a smaller file to send). Given Apple's delay in approving apps, a new version should be available in September, 2010...

axmu on Word docs are zipped when emailed from DropCopy

Wed, 18 Aug 2010 12:29:20 +0000

When you email a Word doc from within DropCopy it zips it. This is a problem since other iPhone file recipients will be unable to open zipped attachments and are unable to view the word doc.

Please advise.

John on Supported file format (iPhone/iPad version)

Wed, 11 Aug 2010 15:52:14 +0000

any updates on this. I am trying to open a keynote file with no success

Lee Clark on Accept incoming Network Connections

Tue, 10 Aug 2010 01:44:56 +0000

After booting I get the message: Do you want DropCopy to accept incoming network connections? Is there a way to tell it once.....OK.....Maybe somewhere in the firewall security preferences? If so, can someone explain how and where to do this?

Kimbakat on Unable to send files unless DropCopy is restarted before every attempt

Fri, 06 Aug 2010 11:32:26 +0000

We are having same problem..we just switched from wireless network to ethernet. Dropcopy works for one transfer..then the machine names disappear and we are unable to send files.

I don't know if it's an OS update conflict or that we switched to Ethernet. I haven't seen any ethernet specific issues..so I wonder, since we update our system software frequently..if that could be the conflict.

MKCREATIVE on Unable to send files unless DropCopy is restarted before every attempt

Wed, 21 Jul 2010 15:32:12 +0000

DropCopy has stopped responding to files/archives being placed on it and only functions if the app is restarted and "Rescan for Destinations" invoked in the Finder Menu.

A file/archive is sent to another Mac after restarting the app but then does not respond to an attempt at hovering another file/archive over the "target" until yet another restart of the app is done.

I welcome any advice and fixes as WE LOVE DROPCOPY!!!!! :-)

Best regards,

Marco K.

Richard Liu on Supported file format (iPhone/iPad version)

Mon, 12 Jul 2010 21:24:15 +0000

Just purchased DropCopy full version from App store. No issue when transferring files, but how to get files into the corresponding App is a real problem.

Currently I can only transfer PDF and image files into other Apps. Other files such as Office document (.doc .xls .ppt), Text files (.rtf .htm), Archive files (.zip .rar) will appear in the "Docs" section, and I can't open these files into other App. The only option DropCopy offed to me is sending them back to my desktop or Email. That's unexceptable.

iPhone/iPad is now capable handling lots of file formats. We have Documents-to-Go for office files, we have iUnarchiver for zip/rar files, and we have the faithful GoodReader. The reason I bought this App is to transfer my documents into these Apps when I don't want to bother with USB cable. DropCopy can be the key, please don't let those users down who trusted in you.

Nils on Questions / Issues about Version 2.10 (according images)

Sat, 19 Jun 2010 17:24:02 +0000

Great to see that images can now be saved to Camera Roll in current version 2.2 - good work, thanks!

I'm still interested if sending images via clipboard might be possible and - even more important to me - if the transfer protocol can be (freely) adopted.

rnb2 on Dropzone disappears?

Tue, 15 Jun 2010 10:54:31 +0000

Just an FYI - 1.6.3 seems to have cured the disappearing dropzone issue for me. Dropcopy still doesn't respond properly to being set to "all spaces" (the dropzone follows the space it was originally opened in), but the dropzone hasn't disappeared since I installed the latest update.

Thanks again for the great software and support!

roneyg on feature requests

Tue, 15 Jun 2010 08:17:35 +0000

Is this the place for feature suggestions?

I would like a menu extra of IP Scanner (dropdown listing device name and internal IP) instead of the full app in the dock.

[inspired by the launcher app 'DragThing', which can reside _either_ in the dock _or_ in the menu bar].

Thanks, roney

roneyg on strange device name

Tue, 15 Jun 2010 07:38:11 +0000

This is just a very minor quirk, but I can't figure it out: One of the machines on my home network is listed by IP Scanner with an extra space before its name (i.e., " Titanium G4" instead of "Titanium G4"). The device name in the 'Sharing' pref pane is set correctly, and other apps such as the Finder are listing the device correctly. Any ideas?

Thanks, roney

Nils on Questions / Issues about Version 2.10 (according images)

Sat, 12 Jun 2010 14:03:35 +0000

(First of all, the app works great on iPhone, iPad and Mac, you've done a really good job!)

When playing around with transferring photos from the iPhone (and also iPad) with Version 2.10 I came across these issues / questions:

1. In the "Images" section there is no option for saving the image (neither JPG nor PNG) to the Camera Roll, which was one of the main reasons for me to buy the app because I saw that option in the screenshots on this website. So, is there any possibility to save an image to the Camera Roll?

2. Is it possible send images through the clipboard? When copying an image to the clipboard on the iPhone/iPad and then send it to another DropCopy instance, just the file name is sent. It would be great if an image could be sent via clipboard, too.

3. Are there any (public) information about the protocol that DropCopy uses to communicate and transfer data? I would like to check if there is an easy way to implement a simple application for Windows.

Thanks in advance

Nils

10base-t interactive on big files

Fri, 04 Jun 2010 07:38:24 +0000

we'll look into it.

Does the transfer stop at some reproducible point every time or does it vary?

Mathieu Christe on Copy text to clipboard option missing in 1.6.2

Fri, 04 Jun 2010 07:02:58 +0000

Hi, thank you for sending me the 1.6.3 beta and sorry for that triple post (my answer wasn't displaying on the forum…).

I've tried the beta but the "problem" still remains. I realised we're talking about the behaviour as DropCopy 1.6.x seems intelligent because if I send a valid url, the "copy to clipboard" option isn't available. Maybe I should have explained that sometimes I want to be able to also "copy to clipboard" even for a valid url, for example a ftp download I want to paste in an email.

I can copy the url from the window, that's another option but I like to have the choice between "open in borwser" and "copy to clipboard".